Privacy Policy

This Privacy Policy applies to the services of Laura & Michael London, based in London, United Kingdom. We respect the privacy of our customers and are committed to handling personal data with care, transparency, and confidentiality.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Personal Data We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely via trusted payment providers)

  • IP address and device information

  • Browsing behavior and activity on our website

Purpose of Data Processing

We use your personal data solely for legitimate business purposes, including:

  • Processing and delivering orders

  • Providing customer service and support

  • Communicating order updates and service-related information

  • Improving our website, products, and overall customer experience

  • Ensuring security and preventing fraud

Your data is never used for purposes other than those stated above without your consent.

Sharing Data with Third Parties

Your personal information is only shared with third parties when necessary to deliver our services, such as:

  • Payment service providers

  • Shipping and logistics partners

  • IT and website service providers

All third parties are carefully selected and are required to comply with applicable data protection regulations. We may also disclose data if legally required to do so.

Data Retention

We do not retain your personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law or for administrative, legal, or security reasons.

Cookies

Laura & Michael London uses cookies to:

  • Improve website functionality

  • Analyze website traffic and usage

  • Support marketing and personalization efforts

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to data processing

  • Request data portability

To exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Company Name: Laura & Michael London
Location: London, United Kingdom
Email: info@lauramichaellondon.com